Roles and permissions

Everyone in Staffer has two roles: one in the workspace, which covers hiring work, and one in the organization, which covers billing, compliance and company-wide settings. What you can do is the combination of both. The two are independent. An organization admin who is only a viewer in a workspace can manage billing but can’t create a job. A recruiter who is a member of a client’s workspace can do all the hiring work there without any role in the client’s organization.

Workspace roles

Role	In short
Owner	Everything an admin can do, plus changing the workspace’s public URL and deleting the workspace. The person who creates a workspace is its owner.
Admin	Runs the workspace: settings, branding, the career page, message templates, teams and members.
Member	Does the hiring work: jobs, searches, candidates, messages, processes and listings.
Reviewer	Read-only access to the whole workspace. Can complete process steps they’re named on.
Viewer	Read-only access to the whole workspace. Can complete process steps they’re named on.

Reviewer and viewer currently have exactly the same access. Anyone named on a process step, as a reviewer or an attendee, can complete that step whatever their role.

What each workspace role can do

Action	Owner	Admin	Member	Reviewer, Viewer
See jobs, candidates, messages and analytics	Yes	Yes	Yes	Yes
Chat with the agent	Yes	Yes	Yes	Read-only answers, chat isn’t saved
Create and edit jobs, briefs and processes	Yes	Yes	Yes	No
Search, shortlist and promote candidates	Yes	Yes	Yes	No
Change stages, message candidates, add notes, rescore	Yes	Yes	Yes	No
Request contact info	Yes	Yes	Yes	No
Publish listings	Yes	Yes	Yes	No
Create share links	Yes	Yes	Yes	No
Revoke share links	Yes	Yes	Yes	Yes
Complete a step you’re named on	Yes	Yes	Yes	Yes
Delete a job	Yes	Yes	Only while nobody has applied and no candidate is past In review	No
Change workspace settings, branding, career page, templates and teams	Yes	Yes	No	No
Invite and remove members, change their roles	Yes	Yes	No	No
Move a job to another workspace (needs admin or owner in both)	Yes	Yes	No	No
Change the workspace’s public URL, delete the workspace	Yes	No	No	No

Change someone’s workspace role in Settings → Workspace → Members. See Members and roles.

Organization roles

Role	In short
Owner	The person who created the organization. Everything an admin can do, plus demoting admins. There’s one owner per organization.
Admin	Manages organization settings, billing, credits, compliance and organization members.
Member	Belongs to the organization. This role gives no access to organization settings on its own.

Organization pages (Settings → Organization, including Billing, Usage & credits, Plans and Compliance) are only available to organization owners and admins, whatever their workspace role. Organization members are often people who joined automatically because their email domain matches the company’s. That’s why the member role grants nothing at the organization level. Change someone’s organization role in Settings → Organization → Members. See Organization settings.

Common questions

I'm the owner of my workspace but I can't see Billing. Why?

Billing belongs to the organization, not the workspace. If you created your workspace inside an organization that already existed, you’re a member of that organization, not an admin. Ask an organization admin to promote you, or to handle billing.

Can I restrict a job to certain people?

No. Everyone in a workspace can see every job in it. A job’s Members list and its team don’t limit access. To keep hiring separate, use separate workspaces.

Can a hiring manager review candidates without a Staffer account?

Yes. Send them a share link. They can read the candidates you picked and leave notes, without signing in.

Can I create custom roles?

No. The five workspace roles and three organization roles are fixed.

Can I transfer ownership of a workspace?

Not from the app. You can’t change your own role, and you can’t invite someone as an owner. If a workspace needs a new owner, ask us through Support in the sidebar.

​Workspace roles

​What each workspace role can do

​Organization roles

​Common questions

Workspace roles

What each workspace role can do

Organization roles

Common questions