Candidates
- Declines detected in messages. Staffer reads every reply a candidate sends. When one reads as a no, the message gets a Sounds not interested badge and the next action becomes Mark not interested, with a drafted reply. Sending the reply, or choosing Mark without replying, moves them to Not interested. Staffer never moves them itself. Next actions
- Pay only for contact details that are found. Request contact info now charges only for the emails it finds. A lookup that finds nothing costs nothing. Get contact details
- More candidates can be looked up. Without a LinkedIn URL, the lookup searches by first name, last name and company.
- Lookups everyone can see. A lookup in progress survives a reload, and teammates see it too. A May bounce badge marks an address that might not arrive. Once a lookup has found an email or found nothing, it can’t be run again for that candidate for 30 days.
- Activity says who did it. Each row on the Activity tab names a teammate, the candidate, or Staffer for automatic actions, and shows the text of messages and notes. The candidate view
- Claimed profile marks. A grey check on a candidate’s photo means they’ve claimed their profile but aren’t verified. A blue check and ring means their identity is verified.
- The right email by default. The message composer and interview invites start with the candidate’s profile email, which is their sign-in address if they’ve claimed their profile. The email on their CV is only used when nothing else is on file. Get contact details
- Claimed profiles get every email. Candidates who claimed their profile now get interview invites, step emails and notifications at the address they sign in with.
Process
- Reference check settings. Set how many referees a candidate adds (at least 2 by default, at most 5), whether invitations go out automatically, and up to three reminders. With invitations off, you review the referees before anyone is contacted. Step types
- One-off steps work for candidates. A candidate can now complete a one-off step you added only for them. Before, submitting it failed. Move candidates through the process
Chat agent
- Always sees the saved process. The agent reloads your saved process every time you chat, so it no longer says a step you added a moment ago doesn’t exist. Work with the agent
- Drafted listings are kept. When the agent drafts a listing for a job that doesn’t have one yet, it’s saved and shows on the Listing tab.
Candidate experience
- Job Match. Job Match is marked Beta. It covers jobs across Europe and North America, and the copilot no longer says it only covers Norway. Asking how many jobs are open now shows the real count. Find jobs
- Applications count. The Applications item in the sidebar shows how many applications are waiting on the candidate. Track your applications
- Process tab. The candidate’s Process tab uses the same layout as the hiring team’s: Next step, Previous steps and Upcoming steps.
- Chats. Typing dots show while the copilot or AI interviewer is replying. The AI interview uses the same chat window as every other chat.
- Faster job search. Searching for jobs is faster, and the jobs board’s later pages load correctly.
Process
- Reference checks. Add a Reference check step to any process. The candidate sends their referees, and Staffer sends the requests and reminders, collects the answers and summarizes them for your team. Choose how referees answer: Questionnaire, AI chat or Phone call. Step types
- Referee list locks once sent. After a candidate sends their referee list, it can’t be changed. Reset step starts the reference check over cleanly.
- Closing an application pauses its steps. Closing a candidate’s application pauses their remaining steps instead of skipping them, so reopening it picks up where you left off. Move candidates through the process
- Copied processes keep their lanes. Copying a process from another job keeps its separate Applied and Sourced paths. Build a hiring process
Scheduling
- Every calendar feed, in color. Add every calendar feed you use. The Calendar page shows all of them, recurring meetings included, each in its own color. Calendar and availability
- Only your real free time. Candidates picking an interview time only see slots where you’re actually free. Meetings you’ve declined no longer block your time.
- Candidates are asked to pick a time. When a candidate can choose their own interview time, they get an email and a notification asking them to. Interviews and scheduling
- Invites go to the people you choose. Scheduling an interview no longer adds you to the invite. Only the attendees on the form are invited, so add yourself if you’re joining.
- Cleaner reschedule and cancel. For a time the candidate picked, Reschedule cancels the booking and emails them to choose a new slot. Cancel meeting removes the event from everyone’s calendar and hands the step back to you.
- Time range checks. Time ranges for interviews and availability accept every keystroke and flag a range that ends before it starts.
Candidates
- Email by default. Email is now the default way to message a candidate. A message sent inside Staffer also emails the candidate a link back to the conversation. Message candidates
- A better inbox. Filter by unread and by job, sort, use priority, and Mark all as read. Threads show which job they belong to, and threads from uploaded CVs show the name and photo from the CV. Replies and the inbox
- One next step everywhere. The candidates list, the inbox and Speed action now show the same next action as the candidate’s own process. Next actions
- Rejection messages only where they belong. Staffer suggests a rejection message only for candidates who applied, replied or completed a step. Sourced candidates you never reached, who never replied or who said no don’t get one.
- Not interested stage. A new Not interested stage records candidates who decline. Change a candidate’s stage
- Speed action cards. Each card shows how the candidate entered your pipeline and where they are now.
- Activity feed. The Activity tab shows who did what, and what changed. The candidate view
- Share page. The share page reads like the candidate’s profile, and the share dialog fits any screen. Share candidates
- Email lookup. More reliable results when you request a candidate’s contact details. Get contact details
- Consistent badges. Stage and next-action badges look the same everywhere, for you and for your candidates.
- Look and feel. A new typeface across the app, and a simpler usage summary in the workspace menu.
- Library updates. We updated our payment, error-reporting and email libraries. Error reports still never include cookies, request contents or personal details.
Jobs
- The agent works with your edits. The agent can update your brief, listing and process while you work on them. If it saves a change while you have unsaved edits, Staffer keeps your version on screen and asks once whether to keep your edits or see the update. Write the brief
- Unsaved edits are kept. Close the page and come back, and your unsaved edits are still there. The brief now saves when you click Save.
- Know who gets messaged when you close. Closing a job tells you up front how many people will get a rejection message. Close, reopen or delete a job
AI interviews
- Reads the résumé. In chat, voice and video interviews, the AI interviewer reads the candidate’s résumé and can ask about their actual experience. The preview uses a sample résumé. AI interviews
- Always says it’s an AI. The interviewer never gives itself a name or a human identity, even if your instructions describe a persona.
Listings
- One apply button. It works the same on the job board, the candidate’s dashboard and your career page. Candidates apply with their Staffer résumé or upload a CV, and an uploaded CV is scored like any other application. How candidates apply
- No message box. The free-text message field on applications is gone. Every application already gets an acknowledgement.
- A privacy notice that never blocks. Candidates are only asked for consent to be considered for future roles. The privacy notice informs them without blocking the application.
- Expired listings hidden. Expired job postings no longer appear in job search or on the job board.
Candidate experience
- Messages. One inbox for every conversation with hiring teams, with an unread count in the sidebar. Threads open at the latest message. Messages
- Notifications. A bell at the top of the sidebar, plus a full notifications page. Track your applications
- Calendar. Every booked interview across all applications, in a week or month view, with join links and Add to calendar. Book an interview
- Application header. Each application shows the job, the company logo and the current stage, with tabs for the job, resume, process, messages and privacy.
- Photo and cover. Candidates can upload and crop a profile photo and a cover image. Only fully confirmed profiles can change the photo. Your profile
- Profile settings. A page showing the candidate’s account, how they sign in, and whether their profile is claimed and fully confirmed.
- New CV at any time. Candidates can upload an updated CV from the Resume tab, and the application is rescored.
- Privacy per company. The privacy page shows what each company holds, with every related action in one menu. Your data and privacy
- Privacy links in every email. Every candidate email links to the privacy policies and a Manage your data page. An expired link offers a way back in.
- Accessibility. Screen readers announce the unread markers in Messages and Notifications.
AI interviews
- Speaking-speed slider. Set the general tempo the agent speaks at, in the AI interview step settings. AI interviews
- More natural pacing. In voice and video interviews, the agent leaves more room between responses, so candidates have time to think.
- New voice models. The agent varies tone and inflection through the interview.
- Better response handling. Thinking sounds and filler words no longer count as an answer.
- Try as candidate without saving. Run the interview yourself before you save the step.
- New defaults and a new voice. Updated default voices and tone, plus Lauren, a new US voice.
- Transcript fixes. Messages fade in, the opener placeholder is gone, the preview header matches the apply page, and audio tags are stripped from transcripts.
Jobs
- Job header. A header on the job canvas shows which job you’re in. Your jobs list
- Job status. Open and closed status shows on the jobs list, and you can filter and sort by it.
Candidates
- Quick navigation. Jump between applications with the arrows or keyboard shortcuts. The candidate view
- Better chat context. The agent now understands the job’s process and the steps a candidate has already been through. Work with the agent