One pool for the whole organization
Credits sit in a single pool per organization, not per workspace. Every workspace your organization has draws from the same pool. An organization admin can set a monthly spend cap on an individual workspace to stop one team from using up the shared pool, but there’s no separate credit balance per workspace. See Credits, top-ups and spend caps.What uses credits
Credits pay for AI and vendor work, grouped here by what you’d recognize in the app:
Every one of these is metered by the work it actually takes. A short search costs less than a long one, and a five-minute AI interview costs less than a twenty-minute one. See What uses credits for how each is charged.
Credits are checked before an action starts, not while it runs. A search or generation already in progress finishes even if it drains your organization’s credits to zero along the way. The next action after that is what gets refused.
What’s free
Candidate-facing chat doesn’t touch your credits at all. A candidate chatting on the apply page, in the candidate portal, or through a share link is paid by Staffer, not your organization, and it keeps working even if your organization is out of credits. AI interviews are different: they use your credits. Ordinary product use costs nothing: viewing jobs and candidates, editing a brief by hand, building a process, adding a note, sending a message you wrote yourself. Only the AI work around those actions (drafting, rewriting, scoring) uses credits.No seats
Every plan includes as many members as you invite. Adding a teammate to a workspace doesn’t add to your bill: only the AI work they run does.The $100 to start
Signing up grants an organization $100 in credits, once, applied when its first workspace is created. Extra workspaces don’t get their own grant. See Plans.See your balance
The sidebar shows a Credits chip: your organization’s available credits, or, if the workspace you’re in has a monthly cap, this month’s spend against that cap. Anyone in the workspace can see the chip. Only organization owners and admins can click through it to the full Usage & credits page. See Credits, top-ups and spend caps.Plans
Starter, Growth, and Enterprise, and how the top-up bonus works.
What uses credits
Which actions are metered, the one fixed price, and how to see where credits went.