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Staffer has three plans: Starter, Growth, and Enterprise. All three draw from the same shared pool of credits. What changes between them is monthly commitment, bonus credits, and how many workspaces you can run.

The three plans

How the bonus works

The bonus applies to every dollar you pay Staffer, not only your monthly commitment. A one-off top-up and your monthly subscription invoice both get your plan’s bonus percentage. On Growth, that bonus is 5%. Top up 1,000andyouget1,000 and you get 1,050 in credits: 1,000baseplus1,000 base plus 50 bonus. The same 5% is why the 3,000monthlycommitmentlandsas3,000 monthly commitment lands as 3,150, the number shown on the Growth tile itself. Starter carries no bonus. Enterprise’s bonus is set in your contract, typically 10% or more.

Upgrading to Growth

From Settings → Organization → Billing, click Manage plan. That opens the Plans page. Choosing Growth takes you to Stripe’s hosted checkout to add a card and start the subscription. Once it’s active, every future top-up gets the 5% bonus, and your first invoice credits $3,150 to the shared pool.

Downgrading or cancelling

Click Downgrade to Starter. This doesn’t cut you off immediately: coverage runs to the end of your current billing period, then the plan lapses to Starter. Changed your mind before the period ends? Click Resume plan to stay on Growth without interruption. Downgrading doesn’t touch workspaces you already have. On Starter you can’t create another workspace beyond your first, but any extra workspaces you made while on Growth keep working. Nothing gets deleted or locked.

Starter’s one-workspace limit

Starter caps an organization at 1 workspace. Trying to add another from the workspace switcher (+ New workspace) is disabled, with a prompt to upgrade. See Workspaces for how workspace creation works day to day.

Enterprise

Enterprise isn’t self-serve. Click Contact sales and Staffer sets up your plan, your bonus rate, and bank-transfer invoicing, and activates it for you.

Common questions

Yes. Enterprise’s bonus percentage is set in your contract instead of fixed at 5%, but it applies to every top-up and every invoice the same way Growth’s does.
Before your period ends, click Resume plan to stay on Growth without a gap. If you’ve already lapsed to Starter, upgrading again works the same way it did the first time.

What uses credits

Which actions are metered, and the one fixed price.

Credits, top-ups and spend caps

Add credits, cap a workspace’s spend, and see what happens at zero.