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An AI interview is a short interview you do on your own, by chat, voice or video, instead of talking to a person. Start it whenever you’re ready, from the step in your application. See Screening steps for where this fits into a process.

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Before you start

You’ll see the method, language and time limit for this interview, plus any instructions the hiring team left for you. You need to check a box before you can begin: “This interview is recorded, assessed by AI, and affects your match score.” Its Details link explains what that means:
  • In a chat interview, everything you type is saved. In a voice or video interview, the call itself is recorded (audio only for voice, audio and video for video). Either way, a written transcript is kept alongside it.
  • Afterward, an AI reads the transcript and writes an assessment for the hiring team, including a suggested next step. You won’t see that assessment yourself.
  • It updates your match score for this job automatically.
  • The recording, transcript and assessment are deleted six months after your application closes.
The evaluation is one input for the hiring team, not a decision by itself. People at the company decide what happens next. For a voice or video interview, you’ll also test your microphone (and camera, for video) before you start. A live level meter shows it’s picking you up.

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During the interview

The interviewer is an AI, and it says so. It doesn’t use a name or pretend to be a person. It has read the resume the company has for this application, so it may ask about your experience directly instead of asking you to repeat it. Chat, voice or video, depending on what the company chose. A timer counts down from the limit the company set, 15 minutes by default. As you get close to running out, the interviewer starts wrapping up rather than cutting you off mid-sentence. If your connection drops or a reply doesn’t come through, nothing you already said is lost: your answer is saved before the reply arrives. A Send again button appears so you can pick up without repeating yourself or ending up with a duplicate answer in your transcript.

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After the interview

When you finish, or run out of time, you get an optional chance to rate the interview and leave feedback, from 1 to 5 stars, shared with the hiring team. There’s no self-service way to redo a finished interview. If you got cut off partway through, opening the step again picks up exactly where you left off, as long as it isn’t marked complete yet.

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How long it’s kept

The recording, transcript and the AI’s assessment are deleted six months after your application closes. After that, Staffer keeps only a record that you were told about the recording in the first place.
Find somewhere quiet with a stable connection, especially for voice or video. Use the setup check to test your microphone before you start, so you know it’s working. In a chat interview, take your time: short, honest answers work better than long, polished ones, and it’s fine to say you don’t know something or ask a follow-up question.

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Common questions

No. The AI’s written assessment goes to the hiring team, not to you. You’ll see the step marked complete on your Process tab, and your transcript if you want to look back at what you said.
No. Once a step is complete, there’s no button to run it again.
The step still finishes. With nothing said, there’s nothing for the AI to evaluate.

Screening steps

The other kinds of steps you might see in a process.

Track your applications

See every application and what stage it’s at.