Getting started
Why did a company contact me?
Why did a company contact me?
Staffer holds public professional profiles that companies search when they’re hiring. A recruiter likely found yours that way. See Staffer for candidates.
Where did my profile come from?
Where did my profile come from?
From public professional information, such as your work history, skills and location. See Staffer for candidates.
Does it cost anything?
Does it cost anything?
No. Having a profile, tracking applications, and using your copilot are all free. See Staffer for candidates.
Can I use Staffer without creating an account?
Can I use Staffer without creating an account?
Yes, to a point. A private link from a company lets you view and act on that one application with no account. Sign in to see everything in one place. See Sign in and When a recruiter contacts you.
Your profile
Why can't I edit my name?
Why can't I edit my name?
There’s no name field on your profile page at all. If you’re fully confirmed, ask your copilot to change it for you. See Your profile.
How do I stop companies from finding me?
How do I stop companies from finding me?
If you created your profile yourself, by applying with a CV or setting it up manually, it’s hidden from search unless you turned on Let employers on Staffer find my profile. Turn it off any time in Settings → Privacy & data. For any profile, erase your data to come out of every company’s search right away, or ask one specific company to remove your data. See Your data and privacy.
Does applying to a job make my profile searchable?
Does applying to a job make my profile searchable?
No. Your application goes to the company you applied to. Other employers can only find a profile you created yourself if you choose to let them. See Your data and privacy.
Applications and messages
Why don't I see my application in my account?
Why don't I see my application in my account?
If a company reached out to you first, rather than you applying yourself, it won’t show in your account until they move you past their first review stage. The private link they emailed you works the whole time regardless. See When a recruiter contacts you.
My link expired, what now?
My link expired, what now?
Open it anyway. An expired link offers you a way back in. You can also ask the company for a new one. Either way, you pick up where you left off. See When a recruiter contacts you.
Did the company get my reply?
Did the company get my reply?
Yes. Whether you reply in Staffer or straight from your email, it lands in the same conversation the company sees. See Messages.
Can I withdraw my application, and can I undo it?
Can I withdraw my application, and can I undo it?
Yes, from the application or by asking your copilot. You can’t undo it yourself. Only the company can put you back into their process. See Withdraw an application.
Interviews and AI
Can I redo an AI interview?
Can I redo an AI interview?
No. Once it’s complete, you can’t retake it. You can go back into one you left unfinished. See AI interviews.
Is the AI deciding?
Is the AI deciding?
No. An AI interview produces an evaluation and updates your match score, but a person at the company decides what happens next. The exception: a company can set up a screening question that rejects certain answers automatically. Then nobody reviews that answer before the rejection. See Screening steps and AI interviews.
Your data
How do I delete everything?
How do I delete everything?
Go to Settings → Privacy & data and click Erase my data. Your profile disappears from search right away. Full deletion follows automatically 30 days later unless you cancel. See Your data and privacy.
What happens to my data if I don't get the job?
What happens to my data if I don't get the job?
It isn’t deleted straight away. Each company sets its own rules for how long to keep it, and you might get an email asking whether to renew your consent to be considered for future roles before an old application is deleted. Interview recordings, transcripts and assessments are deleted together with the application, under that company’s rules. See Your data and privacy.
How do I stop a company emailing me?
How do I stop a company emailing me?
Open the Privacy tab on your application and click Stop emails from, followed by the company’s name. The unsubscribe button in your email app works too. Your application carries on, and their messages still show on it. See Stop emails from one company.
Does my data download include my scores?
Does my data download include my scores?
No. Scores and assessments are held by each company, so ask them for a copy. The download lists which companies hold your data, how they got it and how long they keep it. See Download your data.