Close, reopen or delete a job

Closing, reopening, and deleting are three separate actions in the More role actions menu, with different consequences and different rules for who can do them.

​

Close a position

If the job has candidates still active (any stage other than Rejected, Hired, Withdrawn or Not interested), the dialog shows how many and offers two checkboxes: Reject the N remaining candidate(s), and, once that’s checked, Send them a rejection message. The dialog tells you up front how many people the message will go to. That can be fewer than the number you reject, because only candidates who applied, replied or completed a step get a rejection message. Checking the second box opens an editable message, pre-filled from your workspace’s default rejection template, with placeholders you can leave in or replace: Leaving both boxes unchecked closes the job and leaves every candidate exactly where they are.

​

What happens when you close

• The public listing immediately stops accepting applications, but doesn’t disappear. It stays visible for a grace period, 30 days by default, set in Settings → Workspace → Preferences → Closed listing grace period. After that window, it drops off the public board entirely.
• Any attempt to add a new candidate, sourced or applied, is refused: “This position is closed and takes no new candidates.”
• The listing is frozen until you reopen the job. The brief stays editable. See Write the brief.
• Only if you ticked the reject box: every candidate still In review, In progress, or with an Offer moves to Rejected. Shortlisted candidates aren’t touched.
• Only if you also ticked Send them a rejection message: that message is sent to the candidates who applied, replied or completed a step. Sourced candidates you never reached, or who never replied, don’t get it. Checking reject alone changes their stage without emailing anyone.

​

Reopen a position

Click Reopen position. There’s no confirmation: one click reopens it as Open. To reopen it with another status, such as Planned, pick that status from Status in the brief’s Details instead. The listing goes back to an unpublished draft (its title, body, and link are untouched, but it’s off the public board until you publish it again). Candidates who were rejected when you closed it stay rejected. Move them back to a stage by hand if you need to.

​

Delete a job

Deleting hides the job everywhere in the app and unpublishes its listing. The data isn’t erased: it stays in Staffer’s database. Who can delete depends on your role and the job’s history: Admins and owners can always delete a job. Members can delete a job only while nobody has applied to it and no sourced candidate has moved past In review. If the job still has any active candidates (not Rejected, Hired, or Withdrawn) when you open the dialog, you have to type the job’s exact name before Delete role enables, and a banner warns that those candidates lose access too. With no active candidates, one click deletes it.

​

When every opening is hired

A job is filled when its hires reach its Openings, set in the brief’s Details. When you move the candidate who fills it to Hired, a Role filled dialog opens. What it offers depends on Close when filled, next to Openings:

• Off (the default): the job stays open. The dialog offers Close position, with the same reject and message options as above. Close it there or later.
• On: an Open job closes by itself the moment it fills. Nobody is rejected or emailed. The dialog asks whether to reject the remaining candidates, with an optional message. Click Done to leave them where they are.

Filling a job never rejects or emails anyone unless you choose to in the dialog.

​

Can the agent do this for me?

The agent can close or reopen a position if you ask it to, and it always asks for your approval first. It only ever does the plain, reversible close: it can’t check the reject-and-email boxes on your behalf, and it can’t delete a job at all, under any Mode. See What the agent can do.

​

Common questions